Informativa sulle spedizioni
HERS BOUTIQUE SHIPPING POLICY
We are committed to delivering your orders with speed and care. Please read our shipping policy carefully before making a purchase.
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1. Processing Time
Orders are processed within 3-7 business days (excluding weekends and holidays).
Custom or high-demand items may take up to 14 business days to process.
Once an order is placed, it cannot be modified or canceled for any reason.
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2. Shipping Methods & Estimated Delivery
We offer the following shipping options:
Delivery times are estimated and may vary due to customs, weather, or carrier delays.
We are not responsible for delays caused by the shipping carrier.
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3. International Shipping
We ship worldwide! However, international orders may take up to 30 business days to arrive.
Customs & Import Duties: Customers are fully responsible for any additional taxes, import fees, or customs charges.
If an order is held by customs, it is the customer's responsibility to resolve the issue.
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4. Order Tracking
A tracking number will be provided via email once your order ships.
It may take 48-72 hours for tracking updates to appear in the system.
If tracking shows "delivered" but you haven’t received your package, please contact your local post office. We are not responsible for lost or stolen packages.
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5. Undeliverable & Lost Packages
If a package is returned to us due to incorrect address, refusal, or failure to collect, the customer must pay for reshipment.
Lost Packages: If a package is lost due to courier error, we will assist in filing a claim, but we are not responsible for replacements or refunds.
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6. No Refunds for Shipping Fees
Shipping costs are non-refundable, even if the order is returned or refused.
If an item is delayed or lost, refunds are not issued for shipping fees.
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7. Holiday & Peak Season Delays
Orders placed during holidays or high-demand seasons may experience longer processing and shipping times.
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8. Contact & Support
If you have any questions about your shipment, please contact our support team at [Your Email or Contact Page].
By placing an order with Hers Boutique, you agree to all the terms in this shipping policy.
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This policy is strict but reasonable, protecting your business while keeping it professional. Let me know if you’d like any customizations!